Shipping Policy

We want your ELDé order to arrive safely and as expected. Please review our shipping information below for processing times, delivery estimates, and other important details.

Complimentary Standard Shipping — Orders $100+

We offer complimentary standard shipping on of orders $100 or more within the continental United States.

Shipping to Alaska, Hawaii, Puerto Rico & APO/FPO/DPO

For orders shipping to Alaska, Hawaii, or Puerto Rico, standard shipping rates apply and are calculated at checkout based on your shipping address and order.

Orders shipping to APO/FPO/DPO addresses are sent via USPS only. Standard shipping rates apply, and delivery times may vary based on destination and military mail routing.

Order Processing

Orders are typically processed within 1–3 business days after they are placed.

Once your order ships, you’ll receive a confirmation email with tracking information.

Estimated Delivery Times

Continental United States: Approximately 3–7 business days after shipment.

Alaska, Hawaii & Puerto Rico: Approximately 7–14 business days after shipment, depending on location and carrier service.

Delivery times are estimates and may be affected by carrier delays, weather, holidays, or other circumstances outside of our control.

Carrier Information

Orders may be shipped via UPS, FedEx, or USPS. Carrier selection is based on shipping destination, order contents, and available service.

International Shipping

At this time, we ship within the United States only.

Shipping Issues

If your order is delayed, lost, or arrives damaged, please contact us at support@eldecollection.com as soon as possible so we can assist you.